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On 8 October 2026 the ONS reported that 30% of UK businesses used at least one AI tool in September.
Among firms with 10 or more staff it was 38%, and those using AI most often named admin roles as the ones most affected.
This week, try timing one routine admin task, then see how a free AI assistant handles it.
What the ONS found
The survey ran from 21 September to 4 October 2026.
30% of all businesses used at least one type of AI in September 2026, up from 9% in September 2023.
For businesses with fewer than 10 employees it was 29%.
For businesses with 10 or more employees it was 38%.
The most common uses among those larger firms were writing text (21%) and making images or other visual content (19%).
Of those using AI, 38% said admin and clerical roles were the most affected, and 6% said headcount had gone down as a result.
The ONS calls these official statistics in development, so treat them as a guide.
What it means if you run a small business
About two in three UK businesses (64%) told the ONS they weren’t using any AI in September, and another 6% weren’t sure, so if you haven’t started yet you’re in good company. Among firms with 10 or more staff, about half (51%) said they weren’t using any AI and 11% weren’t sure. Among larger firms that have started, writing text is the most common use, which is a sensible place to begin with AI for small business.
Something to try this week
About 45 minutes, and free.
Step 1: Pick one admin task done every week, such as writing up a site visit.
Step 2: Do it as normal and note how long it takes.
Step 3: Ask a free AI assistant to do it, using made-up names and no customer details.
Step 4: Compare the two. Note what you’d fix and whether it saved time.
It’s a small, honest answer to “how AI can help my business, based on your own work.
Where this comes from
Business insights and impact on the UK economy: 8 October 2026, Office for National Statistics, 8 October 2026. https://www.ons.gov.uk/businessindustryandtrade/business/businessservices/bulletins/businessinsightsandimpactontheukeconomy/8october2026
Business insights and impact on the UK economy (dataset, Wave 165), Office for National Statistics, 8 October 2026. https://www.ons.gov.uk/economy/economicoutputandproductivity/output/datasets/businessinsightsandimpactontheukeconomy
Scalar helps founder-led UK firms build AI into the work they already do, then hands it over so they own it.